LAST REVISION: 25-03-2025
PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR PURCHASE OF SUBSCRIPTION PLANS FROM CITIPOLL YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
For the purpose of these Terms and Conditions, The term "we", "us","CitiPoll" "our" used anywhere on this page shall mean RITU, whose registered/operational office is. "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Your use of the website and/or purchase from us are governed by following Terms and Conditions:
The content of the pages of this website is subject to change without notice.
CitiPoll will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting of any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. CitiPoll encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with CitiPoll for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.
This Terms of Service Agreement (the "Agreement") governs your use of this website, www.citipoll.com, Android and/or IOS Mobile Apps CitiPoll offer of products for purchase on this Website, Android and/or IOS Mobile Apps or your purchase of products available on this Website Android and/or IOS Mobile Apps. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. CitiPoll reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website.
Terms of Offer. This Platform offers services. By using our services through this Website, Android and/or IOS Mobile Apps you agree to the terms set forth in this Agreement.
Customer Solicitation: Unless you notify our third-party call center reps or direct CitiPoll sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations CitiPoll and its designated in house or third-party call team(s).
Opt Out Procedure: We provide 3 easy ways to opt out from future solicitations.
1. You may use the opt out link found in any email solicitation that you may receive.
2. You may also choose to opt out, via sending your email address to: contactus@citipoll.com.
3. You may send a written remove request to 7th Main, BTM 2nd stage. Bangalore 560076.
Proprietary Rights. CitiPoll has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by CitiPoll. CitiPoll also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information. Sales Tax. If you purchase any Products, you will be responsible for paying any applicable sales tax.
Content; Intellectual Property; Third Party Links. In addition to services available, this platform also offers information and marketing materials. This platform also offers information, both directly and through indirect links to third-party websites, about nutritional and dietary supplements. CitiPoll does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that CitiPoll does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. CitiPoll does not endorse the contents on any such third-party websites. CitiPoll is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.
Use of Website, Android and/or IOS Mobile Apps; CitiPoll is not responsible for any damages resulting from use of this platform by anyone. You will not use the platform for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the platform (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website.
By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from CitiPoll or the applicable third party (if third party content is at issue).
Posting. By posting, storing, or transmitting any content on the Website, you hereby grant CitiPoll a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. CitiPoll does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. CitiPoll is not liable for any damage or harm resulting from any posts by or interactions between users. CitiPoll reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content CitiPoll deems objectionable, in Muscle UP Nutrition 's sole discretion.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
You may not create a link to our website from another website or document without prior written consent.
Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .
We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time
PAYMENTS - Cancellation & Refund Policy
Applies to all payments made to CitiPoll.
All payment transactions are managed by Razorpay (https://razorpay.com).
Razorpay Terms & conditions also applies to all the payments made to CitiPoll.
All payments made to CitiPoll for purchase of subscription plans are non- refundable.
Amount adjustments will only be made when